Ordering Process

The quickest and easiest way to start the process is to place your order online through our secure website. If you are buying a ring then please don’t worry about sizing yet as we’ll send a free ring sizer along with your ashes collection pack. The pack contains everything you need to send us a small spoonful of ashes or hair.

STEP : 1

Place an order on our website or request your free order pack.
Alternatively give us call and we'll be glad to assist.

STEP : 2

As soon as we receive your order, we’ll send you a special kit. In it, you’ll find instructions on how to safely send us a small amount of your loved one’s ashes, and packaging to keep the ashes secure on their journey. You’ll also be able to double-check and confirm your choice of colour.

STEP : 3

Once we receive the ashes back to our office we will start creating your jewellery.

We 'll also send you an email confirming safe receipt.

STEP : 4

We'll let you know when your jewellery is ready.

We dispatch using a next working day courier and tracking information will be emailed to you. A signature will be required.

STEP : 5

Your jewellery will be beautifully gift-wrapped and will contain a warranty certificate and care instructions, along with any unused ashes.